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Regulations for the FINE CLUB customer club



Customer Club Regulations
FINE CLUB  in brand branches from June 2, 2026

The Brands Club of Yehoiakim Ltd. Company No. 515774776

1.       General

1.1   These regulations govern the rules by which the Yehoiakim Brands Club (hereinafter: "the Club") will be managed. The Club is the customer club of Yehoiakim Ltd. Company No. 515774776 (hereinafter: "Yehoiakim" and/or "the Company") and will be managed by it.

1.2   The Company's Brands Club is a customer club that will include various Yehoiakim brands, as decided by the Company from time to time and as detailed in these regulations, as amended from time to time (all subject to mandatory laws concerning changes to customer club terms). As of the date of these regulations (February 2026), Yehoiakim's customer club includes, among others, the following brands: Kidishik, Melange, Pastel Blue, Kidishoes, and any other brand that may be added to the customer club at Yehoiakim's sole discretion (hereinafter collectively and individually: "Club Brands"). Accordingly, wherever the word "brands" is mentioned in these regulations, it refers to the brands mentioned in this section.

1.3   The customer club program applies only to brand store branches. The club programs cannot be used on the e-commerce website, including redemption of points, accumulation of points, etc.

1.4   The club terms will apply to each brand only from the date of their commencement of application to that brand, including the right to accumulate credit points, redeem them for purchases in the brand's stores as detailed in these regulations, and enjoy any other benefit by virtue of these regulations. For the avoidance of doubt, the application is not retroactive, and in no case will it be possible to accumulate benefits (including credit points) for transactions or actions performed by a club member in the brand's stores before the date of commencement of application to the relevant brand.

1.5   In these regulations, unless explicitly stated otherwise, the terms "chain stores," "chain store," "brand stores," or "brand store" include stores owned and operated by the Company, and that are part of a network of one of the brands to which these regulations apply and which are mentioned in section 1.2 above, but it does not include stores that will be defined by Yehoiakim from time to time, at its discretion, as outlet stores (hereinafter: "outlet stores"), whether explicitly stated in these regulations or not.

1.6   Yehoiakim reserves the right to change and/or cancel, at any time and at its sole discretion, the terms of membership in the club and/or the membership tracks and/or the terms of joining it, including the products and/or services that will be offered to all or part of the club members, and to cease the club's activity, all subject to the provisions of any mandatory law applicable to changes in customer club terms.

1.7   Without derogating from the provisions of these regulations, Yehoiakim may change the provisions of the regulations from time to time, at its sole discretion and without prior notice, all subject to the provisions of any mandatory law applicable to changes in customer club terms. From the date of entry into force of any change, the updated version of the regulations will apply to all club members, including those who joined the club before the change was made. The binding version of the regulations is only that held in the Company's offices.

1.8   In case of any contradiction and/or inconsistency between the provisions of the regulations (including amendments made to them or other regulations changed as stated above) and any publication, the provisions of the regulations shall prevail.

1.9   The club brands include outlet items and/or outlet stores of the club, as well as pop-up stores of the club if opened.

1.10     For convenience only, these regulations are written in the masculine form. Anything written in the masculine form should also be considered correct in the feminine form.

 

 

2.       Definitions

2.1     "Gift Card"

A card charged within the Yehoiakim Group's brands, paid for in cash or by credit card, redeemable for the full amount charged, and for which full payment was made at the time of purchase. A gift card cannot be purchased using other payment methods and/or credit and/or points and/or a birthday benefit and/or a joining benefit and/or association cards.

2.2   "Other Payment Methods"

Except for cash, credit, and gift cards as defined in these regulations. Other payment methods include: purchase vouchers, dedicated purchase vouchers and dedicated gift cards, discount cards, discount forms, association cards, virtual points and personal points, and the like.

3.       Joining and Membership in the Club

3.1   A club member shall be any private individual only (and not a corporation), who has paid the joining fee as defined below, completed a club membership application form, and met all club conditions in accordance with the provisions of these regulations (hereinafter: "club member"). For the avoidance of doubt, and notwithstanding any other provision in these regulations that may be interpreted otherwise, membership in the club is conditional on meeting all the aforementioned conditions.

3.2   The club membership application form will include the following details: full name, ID number, date of birth, mobile phone number for receiving SMS messages, city of residence, email address, signature, date, and consent to receive mailings from the Yehoiakim Group brands as defined above.

3.3   A minor under the age of 18 who wishes to join the club must inform their parents or legal guardians of their desire to join the club and of the provisions of these regulations, and obtain their approval for any activity within the club.

3.4   Yehoyakim reserves the right, at its sole discretion and for any reason, to refuse to approve a customer's registration as a club member, without being obliged to justify its decision.

3.5   Joining the club will take place in one of the chain stores or by any other method determined by Yehoyakim from time to time. The customer will fill in their personal details on the membership form in accordance with the instructions specified therein, as they may be from time to time. The membership form may be a printed form and/or an online form, in accordance with the company's procedures at that time.

3.6   The club membership fee is NIS 29.90
(hereinafter: "Membership Fee"), and shall be paid at the time of completing the membership form, by credit card or cash.

3.7   A club member may contact the club's customer service in writing and/or visit one of the club's brand stores, and request to cancel their membership. In such a case, the company will refund the membership fees, provided that the cancellation request was received within 14 days of joining, and that the club member has not exercised any benefit and/or has not enjoyed any discount granted to club members, including the joining benefit. Cancellation after 14 days, or in a case where a benefit was exercised or a discount was given as mentioned, will not entitle the member to a refund of the membership fees, all in accordance with the Consumer Protection (Cancellation of Transaction) Regulations, 2010.

3.8   Membership in the club will be limited to one time per customer.

3.9   Yehoyakim reserves the right to change the membership fee rate and/or cancel it, as well as to determine annual renewal fees for club membership, change or cancel them, at any time and at its sole discretion. It is clarified that a customer who joined the club and paid the membership fee will not be entitled to any refund if the membership fee was reduced and/or canceled after their joining.

3.10  The validity of club membership is one year (12 months) from the date of joining. The realization of club benefits is subject to the type of benefit and the terms of realization specified in these regulations.

3.11     Club brand promotions will not apply to membership fees and/or club membership fees.

3.12     Club members' details will be kept in writing and/or on magnetic media, and will also be included in the company's database. Yehoyakim's database is a collection of data held by magnetic or optical means and intended for computerized processing, which includes "information" as defined by law - data on a person's personality, personal status, privacy, health, financial situation, professional qualifications, opinions and beliefs.

 

 

4.       Club Usage

5.1   The membership card does not constitute a "debit card" as defined in the Debit Card Law, 1986.

5.2   Club membership is personal and cannot be transferred and/or used by a third party. Only the registered club member is entitled to use the membership card and its associated benefits.

5.3   The club is intended for private customers only and is not intended for commercial use.

5.4   It is clarified that should additional stores be opened by Yehoyakim, club membership will also apply to these stores. The updated list of stores will be determined by Yehoyakim and published on Yehoyakim's website at https://www.kidichic.co.il/  and also through customer service at 1599-555-455, and this list will be binding.

5.5   The use of the club and the receipt of benefits are conditional on the customer identifying themselves as a customer club member by presenting a valid identification document, and no claim will be heard in this regard.

 

 

 

 

5.       Club Benefits

General Provisions regarding Benefits for Club Members

 

5.1   Benefits for club members: joining benefit, birthday benefit, accumulation and redemption of "points."

5.2   In this chapter:

5.2.1          "Qualifying purchase" for accumulating points means a purchase made at one of the chain stores (only) in cash or by credit card, provided that prior to the purchase, an identification document of the member was presented by him.

5.2.2          For the avoidance of doubt, it is clarified that purchases made using other payment methods, vouchers, coupons, gift cards, rechargeable cards (single-use or multi-use), various "gift cards" and the like, as well as purchases made using credit points, shall not be considered qualifying purchases.

5.2.3          It is further clarified that the purchase of surplus items, purchases in surplus stores, the purchase of "pop-up" items and/or the purchase of items at mobile sales shall not be considered a qualifying purchase and no credit points shall be accumulated for such purchases.

5.2.4          The following actions shall not accumulate points and cannot be performed by redeeming points:

5.2.4.1    Payment for club membership fees;

5.2.4.2    Redemption of the joining benefit;

5.2.4.3    Loading and/or purchasing gift cards;

5.2.4.4    Redemption of a credit note;

5.2.4.5    Payment using other payment methods;

5.2.5          When purchasing items with a discount of 50% or more, only redemption will be possible and no points will be accumulated, except for surplus items and surplus stores.

5.2.6          Not every purchase will be considered a "qualifying purchase" and the products whose purchase will be considered a "qualifying purchase" will be determined on an ongoing basis by Yehoiakim, at its sole discretion.

 

5.3   Club members will be permitted to accumulate points and/or redeem points (subject to the limitations in sections 5.2.3-5.2.5 above) and/or redeem joining benefits and/or redeem a birthday benefit and/or enjoy club promotions and/or any other activity related to the club, only within the framework of a transaction fully executed as a qualifying purchase (as defined above) and/or according to any law.

5.4   The benefit calculation will be performed for each club member separately, and purchases and/or credit points made or accumulated by different club members cannot be combined. Only a club member, in person, may use the club and the benefits granted by virtue thereof.

5.5   Club members will be allowed to redeem the joining benefit and/or redeem the birthday benefit and/or accumulate and/or redeem points concurrently and cumulatively with Yehoiakim's promotions, if any, at that time, unless otherwise decided by Yehoiakim and according to Yehoiakim's exclusive discretion.

 

6.       Customer Club Joining Benefit

6.1      Any new customer who joins the customer club will be entitled to receive, upon signing the application form for joining the customer club, payment of the joining fee and subject to Yehoiakim's approval of their club membership, a benefit coupon worth 40 NIS, for redemption during the month following the joining month only at the chain's stores.

6.2      The full benefit amount can be redeemed in a single purchase only;

6.3      The joining benefit cannot be extended;

6.4      Redemption of the benefit is conditional upon presentation of the member's identification document;

6.5      The benefit is a one-time redemption at one of the club's brand stores as defined above;

6.6      The joining benefit cannot be split between the club brands.

6.7      The benefit for joining the club is one-time, and will not be given again in case of an exchange or return of the item.

6.8      It is clarified that in case of returning an item purchased using the joining benefit, the amount refunded to the customer will be the amount actually paid after discount/benefit.

6.9      Club members will be entitled, subject to the terms of these regulations, to redeem the benefits granted to them in all chain stores that are not outlet stores, unless otherwise specified by Yehoiakim within these regulations and/or in any other publication published by Yehoiakim, in any way, from time to time.

6.10  For the avoidance of doubt, it is hereby clarified that Yehoiakim shall be entitled to determine, at its sole discretion, that club benefits cannot be redeemed in certain chain stores and/or that benefits can only be redeemed in certain stores – all, at its sole discretion.

6.11  The joining benefit cannot be redeemed when purchasing only outlet items and in outlet stores.

6.12  Redeeming the joining benefit as defined above will not be considered a "qualifying purchase".

 

 

7.       Birthday benefit

7.1      It should be emphasized that it is the club member's responsibility to update the Gregorian birth date as it appears on their ID card in the joining form. In cases where the birth date does not match the birth date on the identification document, the club member will not be eligible to redeem the birthday benefit. Furthermore, in cases of such a discrepancy, the club member may request to update the correct birth date by contacting Yehoiakim's customer service and presenting an identification document that includes, among other things, the club member's birth date. If the member updates the correct birth date, they will be eligible to redeem the birthday benefit starting from their birthday that occurs after the update date (it will not be possible to redeem retroactively).

7.2      A one-time discount of 5% on the actual payment amount, paid only in cash and/or by credit card, for any club brand during the month of the Gregorian birthday. The birthday benefit does not apply to transactions paid for with gift cards and/or charity cards.

7.3      Redemption of the birthday benefit is subject to a maximum purchase of up to 1,000 ILS (in words: one thousand New Israeli Shekels) in a single purchase for each of the club brands. For any amount above the stated sum, the birthday benefit will not apply.

7.4      The birthday benefit is one-time, and will not be given again in case of an exchange or return of the item.

7.5      It is clarified that in case of returning an item purchased using the birthday benefit, the amount refunded to the customer will be the amount actually paid after discount/benefit.

7.6      Redemption of the birthday benefit is subject to the physical presence of the club member and the presentation of an identification document and/or an official document that includes, among other things, the club member's date of birth.

7.7      The birthday benefit cannot be extended.

7.8      The birthday benefit will become effective in the month following the month of joining the club.

7.9      A new customer joining the club in their birthday month will be eligible to redeem the benefit as stated in this section starting from the year following their joining.

7.10  Redemption of the birthday benefit as defined above will be considered a "qualifying purchase" as defined in these regulations only with respect to the amount actually paid in cash and/or credit.

7.11  Both benefits (joining and birthday benefit) can be redeemed simultaneously in a single transaction.

7.12  Furthermore, during certain promotions at the club's brands ) (as defined by Yehoiakim at its sole discretion), Yehoiakim may restrict the right of club members to redeem the joining benefits and/or the birthday benefit.

7.13  Yehoiakim reserves the right to change the benefits listed in these regulations at its sole discretion and without prior notice, subject to all applicable laws.

7.14  It is emphasized that the joining benefit and the birthday benefit are personal and intended only for club members due to their joining the club.

 

8.       Accumulation and redemption of points

8.1   Immediately upon joining the club, a club member who makes a qualifying purchase will be entitled to accumulate credit points equal to five percent (5%) of the actual qualifying purchase amount. [That is, a purchase of NIS 90 will earn 4.5 points; a purchase of NIS 155 will earn 7.75 points].

8.2   Accumulation and redemption of points will be possible by identifying as a club member and is conditional upon presentation of identification and valid membership, all in accordance with the terms of this bylaw.

8.3      As a member, you can accumulate and redeem points in any of the club stores at the time of purchasing items, excluding surplus items, items from the 'multi-seasonal' category[1], and not for purchases made in pop-up stores and/or mobile sales.

8.4      Notwithstanding anything stated in these terms, it will not be possible to accumulate credit points in sales and/or promotions that directly or indirectly reflect a discount of 50% or more from the price of the relevant product/s, unless Yehoiakim explicitly states otherwise.

8.5      The foregoing does not detract from Yehoiakim's right to limit point redemption even in promotions and/or sales of other types, where the discount is less than 50% of the price of the relevant product/s as stated; and it may do so at any time, at its sole discretion.

8.6      It is clarified that club members will receive credit points based on the actual purchase price (payment). Yehoiakim reserves the right to cancel double discounts, accumulation of credit points for purchases made during promotions and/or end-of-season sales, at its discretion. Yehoiakim will also be entitled to determine that credit points cannot be redeemed at certain times or for certain products or for certain promotions – all at its sole discretion.

8.7      The points are personal points, each worth NIS 1, which the member accumulates, and in any case, they cannot be transferred and/or combined and/or shared and/or converted to cash and/or any other payment method and/or credit voucher.

8.8      Points accumulation when purchasing from club brands will be carried out in one customer account (i.e., it is not possible to split the accumulation into several accounts in one purchase).

8.9      Yehoiakim shall be entitled to change the rate of points accumulated in any qualifying purchase from time to time (to increase or decrease), at its sole discretion, including within the framework of various promotions and benefits, subject to all law, and without prior notice.

8.10  The company reserves the right to update the accumulation terms from time to time, including items that do not qualify for accumulation, at its sole discretion, and without prior notice.

8.11  Not all products can be purchased by full and/or partial redemption of points.

8.12  Yehoiakim will continuously and exclusively determine which products can be purchased by redeeming points and which products cannot be purchased by redeeming them. Furthermore, Yehoiakim may, at its sole discretion, exclude certain items from club benefits, including point accumulation – for example: new collections, winter items in summer, or items at a special price.

8.13  Regarding products on sale/discounts/coupons (up to 50% discount or more) and the like - the price determining point accumulation will be the price actually paid after the discount/sale/coupon.

Point redemption is conditional on having a minimum balance of 30 points accumulated in the member's account. If, after redeeming points, the member's point balance falls below 30- points, the member will not be entitled to redeem the remaining points until at least 30 points have accumulated in their balance.

8.14 Club members may redeem the points they hold across all club brands, regardless of the brand where they were accumulated.

8.14  Points usage can only be made in a qualifying purchase after receiving points and cannot be used for a qualifying purchase in the same transaction in which they were accumulated, but the day after..

8.15  When purchasing products by redeeming points, no accumulation of points will occur.

8.16  When loading a gift card and/or purchasing other payment methods, the member will not benefit from club advantages, including birthday benefits, joining benefits, accumulation and redemption of points, etc.

8.17  Club promotions will not apply to loading gift cards and/or purchasing other payment methods.

8.18  It will not be possible to accrue and/or redeem points retroactively.

8.19  Cancellation of a transaction for items purchased as part of a qualifying purchase will be in accordance with the cancellation policy of the club brands as updated from time to time and subject to the provisions of the Consumer Protection (Cancellation of Transaction) Regulations, 2010.

8.20       If a club member receives a refund for returned items purchased as part of a qualifying purchase, the credit points awarded for those items will be deducted/offset from the total credit points accumulated in their account up to that point.

8.21       If a club member receives a refund for returned items purchased by another club member as part of a qualifying purchase, the credit points will be deducted from the member who made the original purchase.

8.22       Cancellation of a transaction made using points and/or cash and/or credit card will be subject to the provisions of the Consumer Protection (Cancellation of Transaction) Regulations, 2010, and the transaction cancellation policy.

8.23       If a customer who is not a club member receives a refund for returned items purchased by a club member as part of a qualifying purchase, the credit points accumulated by the member who made the original qualifying purchase will be deducted and will not be reinstated.

8.24       The member shall be entitled to review the information held about them in the customer club's database, including receiving a report on their accumulated points balance, by contacting Yehoyakim customer service at phone number 1599-555-455.

8.25       The record held by the customer club shall determine the amount of points accumulated by each member. The club's records regarding the number of accumulated points shall constitute conclusive evidence of the accuracy of the details. It is hereby clarified that Yehoyakim is exempt from liability towards the member in case of errors in point accumulation due to a technical and/or electronic and/or other malfunction.

8.26       A member who feels aggrieved regarding the amount of points accumulated, or any other matter arising from these regulations or the promotion, may submit a written complaint to Yehoyakim's customer service department. The decision of customer service, to be provided within 14 business days of receiving the complaint, shall be final and not subject to appeal.

8.27       In case of fraudulent and/or dishonest accumulation of points and/or for a transaction that was denied after points were accumulated and/or in any manner inconsistent with the provisions of these regulations, Yehoyakim shall be entitled to deduct the said points from the member's account.

8.28       Point redemption will be possible for one year only (12 months), provided that club membership is valid and membership fees have been paid. Each additional qualifying purchase at club brand stores will extend the redemption period by another year. A member who does not make a qualifying purchase within one year from the date of the last qualifying purchase will have their accumulated points balance deleted..

8.29       Credit points accumulated during a certain accumulation year will be valid only until the end of that accumulation year, and as long as club membership is valid. At the end of a certain accumulation year and without renewing club membership (including payment of membership fees), the member will not be able to redeem the points. After the end of a certain accumulation year and renewal of club membership, the accumulated points will remain valid and the member will be able to redeem them.

8.30       For caution, it is clarified that points cannot be redeemed for purchases in outlet stores. 

8.31       No refund (including money) will be given for returning an item whose payment was made using credit points. 

8.32       Club members will enjoy special benefits and promotions, early updates regarding special sales days, new collections, and other promotions, at Yehoyakim's sole discretion..

8.33       Notwithstanding anything to the contrary in these regulations, it is clarified that the benefits derived from club membership shall be valid according to the publication pertaining to each promotion and/or subject to the promotion regulations. It is also clarified that Yehoyakim shall be entitled, from time to time, to change the benefits, including their cancellation, all at its sole discretion and without prior notice, unless Yehoyakim is obligated by law to give such notice.

8.34       Yehoyakim may determine that benefits will be granted to all company customers and/or all club members and/or specific club members and/or a specific type of club member; and also determine that certain promotions and/or certain discounts will be given to all club members and/or specific club members and/or a type of club member – all, at Yehoyakim's sole discretion and/or according to any segmentation that Delta deems relevant. It is clarified that no club member shall have any claim and/or demand against Yehoyakim for this reason.

8.35       No retroactive benefits will be given for qualifying purchases made before joining the club, or due to failure to identify as a club member at the time of purchase. Yehoyakim reserves the right to choose and change the mailing of promotions and benefits from time to time in any way, including SMS messages, SMS,  mail, email, application, till slip and any other possible communication channels, subject to all applicable law.

 

9.       Databases, privacy and mailing

9.1   Provision of details and inclusion in a database

9.1.1          Upon joining the club, the member will provide the details required in the registration form, as they may be from time to time. The provision of details is not mandatory by law, but failure to provide them may prevent joining the club and/or receiving its benefits..

9.1.2          The responsibility for the accuracy, completeness, and timeliness of the details rests solely with the member. The member undertakes to provide correct, accurate, and complete details and to update them in case of a change..

9.1.3          By joining the club, the member confirms that they are aware that the information provided by them, as well as information collected about them in connection with their membership in the club and/or their purchases (hereinafter: "the Information"), will be included in a registered database managed by Yehoyakim (hereinafter: "the Company"), in accordance with the provisions of the Privacy Protection Law, 5741-1981 (hereinafter: "the Privacy Protection Law")..

9.1.4          No claim will be heard against the Company and/or anyone on its behalf regarding non-receipt of notices, benefits, or mailings, resulting from the provision of incorrect or incomplete details or failure to update them..

 

9.2   Purposes of using the information

9.2.1          The information will be stored and used by the Company and/or anyone on its behalf for the following purposes:

·         Management, operation, and improvement of the customer club;

·         Contact with the member and provision of service;

·         Sending service and operational messages;

·         Marketing, sales promotion and direct mail subject to law;

·         Personalized offers and benefits, including through segmentation, profiling and statistical analysis;

·         Conducting research, reports and aggregate analyses (provided that if personal identification is not required – the data will be processed in aggregate).

9.2.2          The Company shall be entitled to transfer information to its related companies and/or its suppliers, solely for the purpose of fulfilling the above-mentioned objectives, and subject to the provisions of any law and their undertaking to maintain confidentiality and information security as required by law.

9.2.3          The information will be stored and processed in accordance with the provisions of the law and the Company's privacy policy, as updated from time to time..

 

9.3   Direct mail and advertising material

9.3.1          Subject to the provisions of Section 30a of the Communications Law (Bezeq and Broadcasts), 5742-1982 (hereinafter: "the Communications Law"), and in accordance with the consent given by the member, the Company and/or its related companies shall be entitled to send the member advertising material and direct mail through various communication means, including email, SMS messages, (SMS), instant messages such as WhatsApp and other digital means, provided that such consent is given through an active and clear mark in the registration form, and not through a pre-marked option..

9.3.2          The member may at any time withdraw their consent to receive advertising material by sending a refusal notice through one of the removal methods listed below, and the Company will act to remove them in accordance with the deadlines stipulated by law..

9.3.3          It is clarified that the Company may send the member service and operational messages regarding their membership in the club and/or transactions they have made, including a reminder for an uncompleted transaction, updates regarding changes in club terms, and messages it is obligated to send by law. Such messages do not require consent under Section 30A of the Communications Law, as long as they do not constitute "advertising material" as defined in the law..

9.3.4          The Company may, at its discretion and subject to law, grant unique benefits to members who have consented to receive promotional mailings..

9.3.5          The Company will keep records of the date of consent, the method of consent, and its details..

9.3.6          Every advertisement sent will include: a clear indication of the sending company's name, valid contact details, an indication that it is "advertising material" if required by law, and a simple, clear, and effective removal mechanism..

 

9.4   Right to review, amend, delete, and unsubscribe from mailing list

9.4.1          Every member is entitled to review the information held about them in the database, in accordance with Sections 13-14 of the Privacy Protection Law, and to request its correction or deletion if found to be incorrect, incomplete, unclear, or outdated..

9.4.2          The member may request to unsubscribe from direct mailing lists and/or send a refusal message to receive advertisements, at any time and by one of the following methods::

·         Contacting customer service by phone at 1599-555-455 or in writing to Bar Kochba St. 4, Bnei Brak;;

·         Sending an email to info@fineclub.co.il;

·         Sending a "remove" message in a reply SMS;;

·         Clicking on the unsubscribe link in electronic mail..

9.4.3          Requests for removal from mailing lists will be processed within the periods stipulated by law and no later than 7 business days from the date of receipt of the request..

9.4.4          Deletion of contact details may prevent the member from receiving messages and benefits related to the club, including operational messages, all subject to law..

 

9.5   Notice pursuant to the Privacy Protection Law

This section constitutes a notice under Section 11 of the Privacy Protection Law, regarding the identity of the database owner, the purposes of using the information, and the rights of the member under law..

Yehoiakim reserves the right to extend or discontinue club activity with prior notice. Discontinuation of club activity initiated by Yehoiakim will allow the member to redeem the points/benefits they have accumulated as stated in these terms, subject to all applicable laws.

 

10.   Guidelines for Benefits, Coupons, and Promotions

10.1  Membership in the club grants eligibility for various benefits and/or coupons and/or promotions, as published by the club from time to time.

10.2  A condition for redeeming the aforementioned benefits and/or promotions and/or coupons is identification as a loyalty club member using an ID card, before payment for the purchase at the checkout. Coupon/birthday benefit/joining benefit - is a personal benefit and can only be redeemed personally.

10.3  Yehoiakim may restrict the aforementioned benefits or promotions and condition them on various terms at its sole discretion.

10.4  Yehoiakim may, from time to time, at its discretion, conduct unique promotions and benefits within the framework of the club, which will be valid only for club members, at its sole discretion.

10.5  The following are the general terms and conditions that will apply to promotions, benefits, and coupons sent to club members, unless otherwise stated in the communication itself - the club reserves the right to cancel or change promotions at any time; promotions and discounts cannot be combined; the images appearing in the various communications are for illustration purposes only; a coupon is personal and non-transferable; coupon redemption is a one-time event and must be done at the time of the qualifying purchase in the store; an expired or unredeemed coupon will not be honored; not applicable to outlet stores, outlet items, and pop-up stores; not applicable to gift cards.

 

11.   Use of self-service checkouts and redemption of club benefits

11.1            General
 The Company allows its customers to make purchases through self-service checkouts (hereinafter: "the Checkouts").

11.2             Redemption of club benefits at the Checkouts will be possible subject to an identity verification process as detailed below.

11.3            Identity verification via One-Time Password (OTP)
 To redeem club benefits, the customer will be required to enter a phone number associated with the club account.
After entering the phone number, a one-time verification code will be sent to the customer via SMS message or voice call.
The customer will be required to enter the code at the checkout to complete the verification.
The code is personal, one-time, and non-transferable.

11.4            Customer Responsibility
The customer is responsible for maintaining the security of their phone and club account access details.
 The Company will not be liable for any use of benefits made through a verification code sent to the customer's phone number.

11.5            Refusal or Failure of Verification
 In case of verification failure, benefits cannot be redeemed at the self-service checkout.
The Company may, at its discretion, allow redemption through a manned checkout or by other means.

11.6            Misuse
The Company may prevent benefit redemption in case of suspected misuse, fraud, or violation of the terms and conditions.
 The Company may block a club account at its discretion and in accordance with the law.

11.7            Changes and Termination of Service
 The Company may change or discontinue the option to redeem benefits at self-service checkouts at any time.

11.8            Limitation of Liability
The Company will not be liable for non-redemption of a benefit due to a technical malfunction, communication failure, or incorrect information entered by the customer.

11.9            Applicability
Use of self-service checkouts constitutes agreement to these terms.

 

12.   Club membership cancellation

12.1  Yehoyakim will be entitled to cancel a member's membership and revoke all rights arising from their membership, including rights and benefits accumulated prior to the cancellation of their membership (including points accumulated in their favor, if any, without Yehoyakim being required to give notice thereof), if the member acted contrary to the provisions of the regulations and/or the law and/or made a wholesale purchase and/or made unfair and/or unreasonable use of the club benefits.

12.2  The member will be entitled to cancel their club membership in accordance with the Consumer Protection (Cancellation of Transaction) Regulations, 5771-2010.

 

13.   Information and Details

13.1  For information and further details, including answers to questions regarding any matter related to the club, please contact Yehoyakim customer service at: 1599-555-455 or email info@fineclub.co.il;

 

14.   Miscellaneous

14.1       By joining the club, the member accepts the club's regulations detailed below, which are binding between the parties.

14.2       These regulations constitute a condition for joining the customer club, and every member is considered to have seen, understood, read, and agreed to the provisions of these regulations, including any changes that may occur from time to time.

14.3       The member acknowledges that Yehoyakim reserves the right to grant additional benefits to some club members, according to Yehoyakim's discretion from time to time.

14.4       Yehoiakim reserves the right to amend the regulations from time to time at its sole discretion without prior notice, subject to all law.

14.5       The new version will be binding from the date of the amendment of the regulations. The binding version of the regulations is the one that will be found from time to time in the offices of Yehoiakim.

14.6       The regulations can be viewed, free of charge, at Yehoiakim's offices, at the club's brand stores and on the club's website at https://kidichic.co.il/

14.7       Yehoiakim reserves the right to change the benefits offered within the customer club from time to time at its discretion and without prior notice, subject to all law, and no member of the club shall have any claim in this regard.

14.8       In case of any contradiction and/or inconsistency between the provisions of these regulations and any other publications in any media, the provisions of these regulations shall prevail in all matters.

14.9       Yehoiakim shall be entitled, at its sole and absolute discretion, to change the name of the club, the club's symbols, and the like at any time.

14.10   The methods of publishing club announcements will be at the sole discretion of Yehoiakim.

14.11   The customer's signature on the club membership forms constitutes consent to all stated in these regulations, including any future changes to the provisions of the regulations. The club member shall have no demands and/or claims in connection with the regulations and/or changes to the regulations.

14.12   Any waiver or action by the club in favor of the customer contrary to what is stated in the regulations is ex gratia only and shall not serve or be considered a waiver of what is stated in these regulations.

14.13   In the event of malfunctions that temporarily prevent the granting of benefits to club members, Yehoiakim will act to rectify the malfunctions as soon as possible, and club members will have no claims and/or lawsuits against Yehoiakim due to the failure to grant benefits during the period of the malfunctions and their resolution.

14.14   This regulation, and any legal cause arising from its use, including the validity and interpretation of the provisions of the regulation, shall be subject solely to Israeli law, and the exclusive jurisdiction for any dispute concerning the regulation and its use shall be given to the competent courts in the Central District.

14.15   It is forbidden to use the trademarks, content, names, designs, any marketing material, images, etc. appearing on Yehoiakim's website and/or on the club's website and/or in various publications (hereinafter: "the content"), for purposes other than personal and non-commercial use, and it is forbidden to copy, use, display, distribute and/or perform any of the aforementioned actions in connection with the content, without prior written approval from Yehoiakim.

14.16   The company shall be entitled to send notices to a club member and/or club members and/or all club members, including notices about the cessation of club activity or part thereof and/or changes to the club's terms, in any manner the company deems appropriate, including by means of an announcement in the chain's stores, publication on the company's website and/or through direct mail notices to club members. The foregoing does not obligate the company to publish the cessation of activity or changes in the club's terms, if any, or to send any other notice, including not by one of the methods specified above or at all. The foregoing does not derogate from the provisions of any specific and mandatory law that refers and/or will refer to the publication of notices, whether of a specific type or in general, to club members, if any.

14.17   Any action by the club or by Yehoiakim in favor of the customer contrary to what is stated in the regulations is ex gratia only and shall not be considered a waiver of what is stated in these regulations.

14.18   Benefits will be granted subject to the proper operation of Yehoiakim's computing and operational systems. In the event of temporary or continuous malfunctions that prevent the granting of benefits to club members, Yehoiakim will act to rectify such malfunctions as soon as possible, and club members shall have no claims and/or demands in this regard, including in connection with the failure to grant benefits during the period of the malfunctions and their resolution.

14.19   The interpretation and enforcement of these regulations and/or anything arising therefrom shall be carried out in accordance with the laws of the State of Israel, and shall be heard, if necessary, in the court in the Central District only. In the event of a contradiction between the applicable mandatory legal provisions and the provisions of these regulations, the provisions of the applicable law shall prevail.

14.20   For any questions and/or clarifications regarding the website's operation and activity, please contact the company's customer service directly (using the contact details listed in these regulations below). The company will make every effort to address every inquiry as soon as possible.

 

Yehoiakim Ltd.



[1] The "multi-seasonal" category includes: socks, tights, underwear, tank tops, basic shirts, shirts on sale 3=100 NIS, pants on sale 2=109.90 NIS, pants on sale 2=79.90 NIS, uniforms (school shirts, Rosh Chodesh shirts, school skirts)








_____________________________________________________

Customer Club Regulations
FINE CLUB  in brand branches (effective from 26.5.1)

The Brands Club of Yehoiakim Ltd. Co. No. 515774776

1.       General

1.1   This policy regulates the rules by which the Yehoiakim Brands Club (hereinafter: the "Club") will be managed. The Club is the customer club of Yehoiakim Ltd. (Company No. 515774776) (hereinafter: "Yehoiakim" and/or "the Company") and will be managed by it.

1.2   The Company's Brand Club is a customer club that will include various Yehoiakim brands, as decided by it from time to time and as detailed in this policy, as amended from time to time (all subject to mandatory laws regarding changes to customer club terms). As of the date of this policy (February 2026), Yehoiakim's customer club includes, among others, the following brands: Kidishik, Melanž, Pastel Blue, Kidishoes, and any additional brand that may be added to the customer club at Yehoiakim's sole discretion (hereinafter collectively and individually: the "Club Brands"). Accordingly, wherever the word "brands" is mentioned in this policy, it refers to the brands mentioned in this section.

1.3   The customer club program applies only to brand store branches. The club programs cannot be used on the e-commerce website, including redeeming points, accumulating points, and so on.

1.4   The Club's terms will apply to each brand starting from the date of their applicability to that specific brand only, including the right to accumulate credit points, redeem them for purchases in the brand stores as detailed in this policy, and enjoy any other benefit by virtue of this policy. For the avoidance of doubt, the applicability is not retroactive, and in no case will it be possible to accumulate benefits (including credit points) for transactions or actions performed by a club member in the brand stores before the date of applicability to the relevant brand..

1.5   Wherever in this policy, unless expressly stated otherwise, the terms "chain stores," "chain store," "brand stores," or "brand store" include the stores owned and operated by the Company, and which are part of a network of one of the brands to which this policy applies and which are mentioned in Section 1.2 above, but it does not include stores that will be defined by Yehoiakim from time to time, at its discretion, as outlet stores (hereinafter: "outlet stores"), whether this is explicitly stated in this policy or not.

1.6   Yehoiakim reserves the right to change and/or cancel, at any time and at its sole discretion, the terms of membership in the Club and/or the membership tracks and/or the terms of joining it, including the products and/or services that will be offered to all or some of the Club members, and also to cease the Club's activities, all subject to the provisions of any mandatory law applicable to changes in customer club terms..

1.7   Without derogating from the provisions of this policy, Yehoiakim may change the provisions of the policy from time to time, at its sole discretion and without prior notice, all subject to the provisions of any mandatory law applicable to changes in customer club terms. From the effective date of any change, the updated version of the policy will apply to all Club members, including those who joined the Club before the change was made. The binding version of the policy is the one located in the Company's offices only..

1.8   In case of any contradiction and/or inconsistency between the provisions of the policy (including amendments made to it or another policy changed as stated above) and any publication, the provisions of the policy will prevail.

1.9   Club brands include surplus items and/or the Club's surplus stores, as well as the Club's pop-up stores, if opened..

1.10     For convenience only, this policy is written in the masculine form. All written in the masculine form should be considered correct also in the feminine form.

 

3.       Definitions

2.1     "Gift Card"

A card that can be loaded at Yehoiakim group brands, paid for in cash or by credit card, and can be redeemed for the full amount loaded on it, and for which the full payment was made at the time of purchase.. A gift card cannot be purchased using other payment methods and/or credit and/or points and/or birthday benefits and/or joining benefits and/or charity cards.

2.2   "Other payment methods"

Other than cash, credit, and gift cards as defined in this policy. Other payment methods include: purchase vouchers, dedicated purchase vouchers and dedicated gift cards, discount cards, discount forms, charity cards, virtual points and personal points, and so on.

3.       Joining and membership in the club

3.1   A club member shall be any private individual only (and not a corporation), who has paid the joining fee as defined below, filled out an application form for club membership, and met all club terms in accordance with the provisions of this policy (hereinafter: "Club Member"). For the avoidance of doubt, and notwithstanding any other provision in this policy that may be interpreted otherwise, club membership is conditional upon meeting all such terms..

3.2   The application form for club membership will include the following details: full name, ID number, date of birth, mobile phone number for receiving SMS messages, city of residence, email address, signature, date, and consent to receive mailings from Yehoiakim Group brands as defined above..

3.3   A minor under the age of 18 wishing to join the Club shall notify his/her parents or legal guardians of his/her desire to join the Club and of the provisions of this policy, and shall obtain their approval for any activity within the Club..

3.4   Yehoiakim shall be entitled, at its sole discretion and for any reason, to refuse to approve a customer's registration as a club member, without being obliged to state its reasons..

3.5   Membership in the club will be carried out at one of the chain stores or by any other method determined by Yehoyakim from time to time. The customer will fill in their personal details on the registration form according to the instructions detailed therein, as they may be from time to time. The registration form may be a printed form and/or an online form, according to the company's procedures at that time.

3.6   The membership fee for the club is NIS 29.90 (hereinafter: "membership fee"), and will be paid upon filling out the registration form, by credit card or cash.

3.7   A club member may contact the club's customer service in writing and/or go to one of the club's brand stores, and request to cancel their membership. In such a case, the company will refund the membership fee, provided that the cancellation request was received within 14 days from the date of joining, and that the club member has not exercised any benefit and/or has not enjoyed a discount granted to club members, including the joining benefit. Cancellation after 14 days have passed, or in a case where a benefit has been exercised or a discount has been given as stated, will not entitle to a refund of the membership fee, all in accordance with the Consumer Protection (Cancellation of Transaction) Regulations, 2010..

3.8   Membership in the club will be allowed only once per customer..

3.9   Yehoyakim reserves the right to change the membership fee rate and/or cancel it, as well as to determine annual renewal fees for club membership, change them or cancel them, at any time and at its sole discretion. It is clarified that a customer who joined the club and paid the membership fee will not be entitled to any refund in the event that the membership fee was reduced and/or canceled after their joining..

3.10  Club membership is valid for one year (12 months) from the date of joining. The realization of club benefits is subject to the type of benefit and the terms of realization stipulated in these regulations..

3.11     Promotions of club brands will not apply to the payment of membership fees and/or club membership fees..

3.12     The details of the club members will be stored in writing and/or on magnetic media, and will also be included in the company's database. Yehoyakim's database is a collection of data held by magnetic or optical means and intended for computerized processing, which includes "information" as defined by law - data on a person's personality, personal status, privacy, health, financial situation, professional qualifications, opinions and beliefs..

 

 

4.       Club Usage

5.1   The membership card is not a "charge card" as defined in the Charge Cards Law, 1986.

5.2   Club membership is personal and cannot be transferred and/or used by a third party. Only the registered club member is entitled to use the membership card and its associated benefits..

5.3   The club is intended for private customers only and is not intended for commercial use..

5.4   It is clarified that if additional stores are opened by Yehoyakim, club membership will also apply in these stores. The updated list of stores will be determined by Yehoyakim and published on Yehoyakim's website at https://www.kidichic.co.il/  and also through customer service at 1599-555-455, and this list will be binding..

5.5   The use of the club and the receipt of benefits is conditioned on the customer identifying themselves as a member of the customer club, by presenting a valid ID of the member, and no claim will be heard in this regard.

 

5.       Club Benefits

General provisions regarding benefits to be granted to club members

 

5.1   Benefits for club members: joining benefit, birthday benefit, accumulation and redemption of "points".

5.2   In this chapter:

5.2.1          "Qualifying purchase" for earning points means a purchase at one of the chain stores (only) in cash or by credit card, provided that before the purchase, an identification document of the member was presented by them.

5.2.2          For the avoidance of doubt, it is clarified that a purchase made using other payment methods, vouchers, coupons, gift cards, rechargeable cards (single-use or multi-use), "gift cards" of various kinds, etc., as well as a purchase made using credit points, will not be considered a qualifying purchase.

5.2.3          It is further clarified that purchasing surplus items, purchasing in outlet stores, purchasing "pop-up" items and/or purchasing items in mobile sales will not be considered a qualifying purchase and no credit points will be accumulated for them.

5.2.4          The following actions will not accumulate points and cannot be carried out by redeeming points:

5.2.4.1    Payment for club membership fees;

5.2.4.2    Redemption of the joining benefit;

5.2.4.3    Loading and/or purchasing gift cards;

5.2.4.4    Redemption of a credit voucher;

5.2.4.5    Payment using other payment methods;

5.2.5          When purchasing items with a discount of 50% or more, only redemption will be possible and no points will be accumulated, except for surplus items and outlet stores.

5.2.6          Not every purchase will be considered a "qualifying purchase" and the products whose purchase will be considered a "qualifying purchase" will be determined on an ongoing basis by Yehoyakim, at its sole discretion.

 

5.3   Club members will be allowed to accumulate points and/or redeem points (subject to the limitations in sections 5.2.3-5.2.5 above) and/or redeem joining benefits and/or redeem a birthday benefit and/or enjoy club promotions and/or any other activity related to the club, only within the framework of a transaction that will be fully carried out as a qualifying purchase (as defined above) and/or according to any law.

5.4   The benefit calculation will be made for each club member separately and it is not possible to combine purchases and/or credit points, made or accumulated by different club members. Only a club member, personally, may use the club and the benefits granted thereunder.

5.5   Club members will be entitled, subject to the terms of these regulations, to redeem the benefits granted to them in all chain stores that are not outlet stores, unless otherwise specified by Yehoyakim in these regulations and/or in any other publication published by Yehoyakim, in any way, from time to time.

 

6.       Joining benefit for the customer club

6.1      Any new customer who joins the customer club will be entitled to receive, upon signing the application form for joining the customer club, payment of the joining fees and subject to Yehoyakim's approval of their joining the club, a benefit coupon of NIS 40,
for redemption during the month following the joining month only in the chain stores.

6.2      The full amount of the benefit can be redeemed in one purchase only;

6.3      The joining benefit cannot be extended;

6.4      Redemption of the benefit is conditional on presenting the member's identification document;

6.5      The benefit is a one-time redemption in one of the club's brand stores as defined above;

6.6      The joining benefit cannot be split between the club brands.

6.7      The joining benefit to the club is one-time, and will not be given again in case of exchange or return of the item.

6.8      It is clarified that in case of return of an item purchased using the joining benefit, the amount refunded to the customer will be the amount actually paid after discount/benefit.

6.9      Club members will be entitled, subject to the terms of these regulations, to redeem the benefits granted to them in all chain stores that are not outlet stores, unless otherwise specified by Yehoyakim in these regulations and/or in any other publication published by Yehoyakim, in any way, from time to time.

6.10  For the avoidance of doubt, it is hereby clarified that Yehoyakim shall be entitled to determine, at its sole discretion, that the club benefits cannot be redeemed in certain stores of the chain and/or that benefits can only be redeemed in certain stores - all, at its sole discretion.

6.11  The joining benefit cannot be redeemed when purchasing surplus items only, and in surplus stores.

6.12  The redemption of the joining benefit as defined above shall not be considered a "qualifying purchase".

 

7.       Birthday Benefit

7.1      It is emphasized that it is the club member's responsibility to update the Gregorian date of birth on the registration form as it appears on their ID card. In cases where the date of birth does not match the date of birth on the identifying document, the club member will not be entitled to redeem the birthday benefit. Furthermore, in case of such a discrepancy, the club member may request to update the correct date of birth by contacting Yehoyakim's customer service and presenting an identifying document that includes, among other things, the club member's date of birth. If the member updates the correct date of birth, they will be entitled to redeem the birthday benefit starting from their birthday that occurs after the update date (it will not be possible to redeem retroactively).

7.2      A one-time discount in any of the club's brands, amounting to 5% of the actual payment made in cash and/or by credit card only, during the month of the member's Gregorian birthday. The birthday benefit does not apply to transactions paid for with a gift card and/or association cards.

7.3      Redemption of the birthday benefit is conditioned on a maximum purchase of up to 1,000 ILS (in words: one thousand New Israeli Shekels) in a single purchase at each of the club's brands. For any amount exceeding the aforementioned sum, the birthday benefit will not apply.

7.4      The birthday benefit is one-time, and will not be re-issued in case of item exchange or return.

7.5      It is clarified that in case of return of an item purchased using the birthday benefit, the amount refunded to the customer will be the actual amount paid after discount/benefit.

7.6      Redemption of the birthday benefit is subject to the physical presence of the club member and the presentation of an identification document and/or an official document that includes, among other things, the club member's date of birth.

7.7      The birthday benefit cannot be extended.

7.8      The birthday benefit will become effective in the month following the month of joining the club.

7.9      A new customer who joins the club in their birthday month will be eligible to redeem the benefit as stated in this section starting from the year following their joining.

7.10  Redemption of the birthday benefit as defined above will be considered a "qualifying purchase" as defined in these regulations only in relation to the amount actually paid in cash and/or credit.

7.11  Both benefits (joining and birthday benefit) can be redeemed simultaneously in a single transaction.

7.12  Furthermore, during certain promotions in the club's brands )as defined at Yehoyakim's sole discretion), Yehoyakim shall be entitled to limit the right of club members to redeem the joining benefits and/or the birthday benefit.

7.13  Yehoyakim reserves the right to change the benefits listed in these regulations at its sole discretion and without prior notice, subject to all applicable laws.

7.14  It is emphasized that the joining benefit and the birthday benefit are personal and intended for club members only for their joining the club.

 

8.       Accrual and Redemption of Points

8.1   Immediately upon joining the club, a club member who makes a qualifying purchase will be entitled to accrue credit points equal to five percent (5%) of the actual qualifying purchase amount. [That is, a purchase of 90 ILS will earn 4.5 points; a purchase of 155 ILS will earn 7.75 points].

8.2   Accrual and redemption of points will be possible by identifying as a club member and is conditional on presenting an identification document and valid membership, all in accordance with the terms of these regulations.

8.3      As a member, you can accumulate and redeem points at any of the club stores at the time of purchasing items, excluding surplus items, items from the 'all-season' category [1], and not for purchases made at pop-up stores and/or mobile sales.

8.4      Notwithstanding anything stated in these terms and conditions, it will not be possible to accumulate credit points in sales and/or promotions that directly or indirectly reflect a discount of 50% or more of the price of the relevant product(s), unless Yehoiakim explicitly states otherwise.

8.5      The foregoing does not detract from Yehoiakim's right to limit the redemption of points even in promotions and/or sales of other types, where the discount is less than 50% of the price of the relevant product(s) as stated; and it shall be entitled to do so at any time, at its sole discretion.

8.6      It is clarified that club members will receive credit points based on the actual purchase price (payment). Yehoiakim reserves the right to cancel double discounts, and the accumulation of credit points for purchases made as part of promotions and/or end-of-season sales, at its discretion. Yehoiakim will also be entitled to determine that credit points cannot be redeemed at certain times or for certain products or for certain promotions – all at its sole discretion.

8.7      The points are personal points, each with a value of NIS 1, accumulated by the member and in any case, cannot be transferred and/or consolidated and/or shared and/or converted to cash and/or any other payment method and/or a credit voucher.

8.8      Points accumulated during a purchase from club brands will be recorded in one customer account (i.e., it is not possible to split the accumulation into multiple accounts for one purchase).

8.9      Yehoiakim shall be entitled to change the rate of points accumulated in each qualifying purchase from time to time (to increase or decrease), at its sole discretion, including within the framework of various promotions and benefits, subject to all applicable laws, and without the need for prior notice.

8.10  The company reserves the right to update the accumulation terms from time to time, including items that do not qualify for accumulation, at its sole discretion, and without the need for prior notice.

8.11  Not all products can be purchased by full and/or partial redemption of points.

8.12  Yehoiakim will continuously and exclusively determine which products can be purchased by redeeming points and which products cannot be purchased by redeeming them. Furthermore, Yehoiakim may, at its sole discretion, exclude certain items from club benefits, including point accumulation – for example: new collections, winter items in summer, or items at a special price.

8.13  For discounted products/promotions/coupons (up to 50% discount or more) and the like - the price for accumulating points will be the price actually paid after the discount/promotion/coupon.

Point redemption is subject to a minimum credit balance of 30 points accumulated in the member's account. If, after redeeming points, the member's point balance falls below 30- points, the member will not be entitled to redeem the remaining points until at least 30 points have accumulated in their balance.

8.14 Club members may redeem the points in their possession across all club brands, regardless of the brand in which they were accumulated.

8.14  The use of points can only be made in a qualifying purchase after points have been received and cannot be used for a qualifying purchase in the same transaction in which they were accumulated but on the day after.

8.15  When purchasing products by redeeming points, no points will be accumulated.

8.16  When loading a gift card and/or purchasing other payment methods, the member will not enjoy club benefits, including birthday benefits, joining benefits, accumulation and redemption of points, etc.

8.17  Club promotions will not apply to loading gift cards and/or purchasing other payment methods.

8.18  Accumulation and/or redemption of points will not be possible retroactively.

8.19  Cancellation of a transaction for items purchased as part of a qualifying purchase will be in accordance with the transaction cancellation policy of the club brands as updated from time to time and subject to the provisions of the Consumer Protection (Cancellation of Transaction) Regulations, 5771-2010.

8.20  If a club member is credited for returning items purchased as part of a qualifying purchase, the credit points awarded for those items will be deducted from the total credit points accumulated in their account up to that time.

8.21       If a club member is credited for returning items purchased by another club member as part of a qualifying purchase, the credit points will be deducted from the member who made the original purchase.

8.22       Cancellation of a transaction made with points and/or cash and/or credit card will be subject to the provisions of the Consumer Protection (Cancellation of Transaction) Regulations, 2010, and the transaction cancellation policy.

8.23       If a customer who is not a club member is credited for returning items purchased by a club member as part of a qualifying purchase, the credit points accumulated by the member who made the original qualifying purchase will be deducted and will not be refunded.

8.24       The member will be entitled to review the information held about them in the customer club's database, including receiving a report on the balance of points accumulated, by contacting Yehoyakim's customer service at phone number 1599-555-455.

8.25       The records held by the customer club will determine the amount of points accumulated by each member. The club's records regarding the number of accumulated points will constitute conclusive evidence of the accuracy of the details. It is hereby clarified that Yehoyakim is exempt from liability to the member in the event of errors in point accumulation due to a technical and/or electronic and/or other malfunction.

8.26       A member who feels aggrieved regarding the number of points accumulated, or any other matter arising from these regulations or the promotion, may contact Yehoyakim's customer service department in writing to raise their objections. The customer service decision, which will be provided within 14 business days from the receipt of the objection, will be final and non-appealable.

8.27       In case of fraudulent and/or dishonest point accumulation and/or for a transaction that was denied after the points were accumulated and/or in any way that is not in accordance with the provisions of these regulations, Yehoyakim shall be entitled to deduct said points from the member's account.

8.28       Redeeming points will be possible for one year only (12 months), provided that club membership is valid and membership fees have been paid. Each additional qualifying purchase at the club's brand stores will extend the redemption period by another year. A member who does not make a qualifying purchase within one year from the date of the last qualifying purchase will have their accumulated points deleted.

8.29       Credit points accumulated during a specific accumulation year will be valid only until the end of that accumulation year and as long as the club membership is active. At the end of a specific accumulation year and without renewing the club membership (including, among other things, paying membership fees), the member will not be able to redeem the points. After the end of a specific accumulation year and renewal of club membership, the accumulated points will remain valid and the member will be able to redeem them.

8.30       For clarity, it is specified that points cannot be redeemed for purchases in outlet stores. 

8.31       No credit whatsoever (including money) will be given for returning an item whose price was paid with credit points. 

8.32       Club members will enjoy special benefits and promotions, early updates on special sale days, new collections, and other promotions, at Yehoyakim's sole discretion..

8.33       Notwithstanding anything to the contrary in these regulations, it is clarified that the benefits derived from club membership will be valid in accordance with the publication pertaining to each promotion and/or subject to the promotion's regulations. It is further clarified that Yehoyakim shall be entitled, from time to time, to change the benefits, including their cancellation, all at its sole discretion and without any prior notice, unless Yehoyakim is obligated to provide such notice by law.

8.34       Yehoyakim may determine that benefits will be granted to all company customers and/or to all club members and/or to specific club members and/or to a specific type of club members; and also determine that certain promotions and/or certain discounts will be given to all club members and/or to specific club members and/or to a specific type of club members - all, at Yehoyakim's sole discretion and/or according to any segmentation that Delta deems relevant. It is clarified that no club member will have any claim and/or demand against Yehoyakim due to this.

8.35       No retroactive benefits will be given for qualifying purchases made before joining the club, or due to failure to identify as a club member at the time of purchase. Yehoyakim reserves the right to choose and change the mailing of promotions and benefits from time to time in any way, including SMS messages,  mail, email, application, till slip, and any other possible communication channels, subject to all laws.

 

9.       Databases, Privacy and Mailing

9.1   Submission of Details and Inclusion in Database

9.1.1          As part of joining the club, the member shall provide the required details in the membership application form, as they may be from time to time. Providing these details is not mandatory by law, but failure to do so may prevent joining the club and/or receiving its benefits..

9.1.2          The member alone is responsible for the accuracy, completeness, and timeliness of the details. The member undertakes to provide correct, accurate, and complete details and to update them in case of any change..

9.1.3          By joining the club, the member confirms that they are aware that the information provided by them, as well as information collected about them in connection with their membership in the club and/or their purchases (hereinafter: "the information"), will be included in a registered database managed by Yehoyakim (hereinafter: "the Company"), in accordance with the provisions of the Privacy Protection Law, 5741-1981 (hereinafter: "the Privacy Protection Law")..

9.1.4          No claim shall be heard against the Company and/or anyone on its behalf due to non-receipt of notices, benefits, or mailings, resulting from the provision of incorrect or incomplete details or failure to update them..

 

9.2   Purposes of information use

9.2.1          The information will be stored and used by the Company and/or its representatives for the following purposes only::

·         Management, operation and improvement of the customer club;

·         Contacting the member and providing service;

·         Sending service and operational messages;

·         Marketing, sales promotion and direct mail in accordance with the law;

·         Personalized offers and benefits, including through segmentation, profiling and statistical analysis;

·         Conducting research, reports and aggregate analyses (provided that, where personal identification is not required, data will be processed in an aggregated manner).

9.2.2          The Company may transfer information to its affiliated companies and/or its suppliers, solely for the purposes detailed above, and subject to the provisions of any law and their commitment to maintain confidentiality and information security as required by law.

9.2.3          The information will be stored and processed in accordance with the provisions of the law and the Company's privacy policy, as updated from time to time..

 

9.3   Direct Mail and Advertisements

9.3.1          Subject to the provisions of Section 30A of the Communications (Telecommunications and Broadcasting) Law, 5742-1982 (hereinafter: "the Communications Law"), and in accordance with the consent given by the member, the Company and/or its affiliated companies shall be entitled to send the member advertisements and direct mail through various communication channels, including email, SMS messages, (SMS), instant messages such as WhatsApp and additional digital means, provided that such consent is given through an active and clear marking in the membership application form, and not through pre-marking..

9.3.2          The member may at any time withdraw their consent to receive advertisements by sending a refusal notice through one of the removal methods listed below, and the Company will act to remove them in accordance with the deadlines stipulated by law..

9.3.3          It is clarified that the Company may send the member service and operational messages related to their club membership and/or transactions they have carried out, including reminders for incomplete transactions, updates regarding changes to club terms, and messages that it is legally obligated to send. Such messages do not require consent under Section 30A of the Communications Law, as long as they do not constitute an "advertisement" as defined in the law..

9.3.4          The Company may, at its discretion and subject to law, grant unique benefits to members who have consented to receive promotional mailings..

9.3.5          The Company shall keep documentation regarding the date consent was given, the manner in which consent was given, and its details.

9.3.6          Every advertisement sent shall include: clear identification of the sending company's name, valid contact information, indication that it is an "advertisement" as required by law, and a simple, clear, and effective removal mechanism. 

9.4   Right to review, correct, delete, and unsubscribe from mailing lists

9.4.1          Every member is entitled to review their information held in the database, in accordance with sections 13-14 of the Privacy Protection Law, and to request its correction or deletion if they find it to be incorrect, incomplete, unclear, or outdated.

9.4.2          The member may request to remove themselves from direct mailing lists and/or send a refusal message for receiving advertisements, at any time and by one of the following methods:

·         Contacting customer service at 1599-555-455 or in writing to Bar Kochva St. 4, Bnei Brak;

·         Sending an email to info@fineclub.co.il;

·         Sending a "remove" message via reply SMS;

·         Clicking the unsubscribe link in electronic mailings.

9.4.3          Requests for removal from mailing lists will be handled within the timeframes stipulated by law, and no later than 7 business days from the date of receiving the request.

9.4.4          Deleting contact information may prevent the member from receiving messages and benefits related to the club, including operational messages, all subject to law.

 

9.5   Notice under the Privacy Protection Law

This section constitutes a notice under Section 11 of the Privacy Protection Law, regarding the identity of the database owner, the purposes of using the information, and the rights granted to the member by law.

Yehoyakim reserves the right to extend or terminate club activities with prior notice. Termination of club activities at Yehoyakim's initiative will allow the member to redeem accumulated points/benefits as stated in these regulations, subject to all applicable law.

 

10.   Guidelines for Benefits, Coupons, and Promotions

10.1  Membership in the club entitles members to various benefits and/or coupons and/or promotions, as published by the club from time to time.

10.2  A condition for redeeming the aforementioned benefits and/or promotions and/or coupons is identification as a loyalty club member using an identification document, before payment for the purchase at the register. Coupons/birthday benefits/joining benefits - are personal benefits and can only be redeemed personally.

10.3  Yehoyakim may limit the aforementioned benefits or promotions and condition them on various terms at its sole discretion.

10.4  Yehoyakim shall be entitled from time to time, at its discretion, to conduct special promotions and benefits within the club, which shall be valid exclusively for club members, at its sole discretion.

10.5  The following are the general terms that will apply to promotions, benefits, and coupons sent to club members, unless otherwise stated in the mailing itself - the club reserves the right to cancel or change promotions at any time; no double promotions and discounts; the images appearing in the various mailings are for illustration purposes only; coupons are personal and non-transferable; coupon redemption is a one-time event and at the time of qualifying purchase at the branch; expired or unredeemed coupons will not be honored; not applicable to outlet stores and outlet and pop-up items; not applicable to gift cards.

 

11.   Canceling Club Membership

11.1  Yehoyakim shall be entitled to cancel a member's club membership and to revoke all rights arising from their membership, including rights and benefits accumulated prior to the cancellation of their membership (including points accumulated in their favor, if any, without Yehoyakim being required to give notice thereof), if the member acted contrary to the provisions of the regulations and/or the law and/or made a wholesale purchase and/or made unfair and/or unreasonable use of the club benefits.

11.2  The member shall be entitled to cancel their club membership in accordance with the Consumer Protection (Cancellation of Transaction) Regulations, 5771-2010.

 

12.   Information and Details

12.1  For more information and details, including answers to questions regarding any matter related to the club, please contact Yehoyakim customer service by phone: 1599-555-455 or by email info@fineclub.co.il;

 

13.   Miscellaneous

13.1       Upon joining the club, the member accepts the club's regulations detailed below, which are binding between the parties.

13.2       These regulations constitute a condition for joining the customer club, and every member is considered to have seen, understood, read, and agreed to the provisions of these regulations, including any changes that may occur from time to time.

13.3       The member acknowledges that Yehoyakim reserves the right to grant additional benefits to some club members, according to Yehoyakim's discretion from time to time.

13.4       Yehoyakim reserves the right to amend these regulations from time to time at its sole discretion without prior notice, subject to all applicable laws.

13.5       The new version shall be binding from the date of amendment of the regulations. The binding version of the regulations is that which will be available from time to time at Yehoyakim's offices.

13.6       The text of the regulations may be reviewed, free of charge, at Yehoyakim's offices, at the club's brand stores, and on the club's website at https://kidichic.co.il/

13.7       Yehoyakim reserves the right to change the benefits offered within the customer club from time to time at its discretion and without prior notice, subject to all applicable laws, and no member of the club shall have any claim in this regard.

13.8       In case of any contradiction and/or discrepancy between the provisions of these regulations and any other publications in any media, the provisions of these regulations shall prevail in all respects.

13.9       Yehoyakim shall be entitled, at its sole and absolute discretion, to change the name of the club, the club's symbols, and so forth, at any time.

13.10   The methods of publishing club notices shall be at Yehoyakim's sole discretion.

13.11   The customer's signature on the club membership forms is tantamount to agreement to all stated in these regulations, including any future changes to the regulations. The club member shall have no demands and/or claims regarding the regulations and/or changes to the regulations.

13.12   Any waiver or action by the club in favor of the customer contrary to these regulations shall be ex gratia only and shall not constitute or be considered a waiver of the provisions of these regulations.

13.13   In the event of malfunctions that temporarily prevent the granting of benefits to club members, Yehoyakim will act to rectify the malfunctions as soon as possible, and club members shall have no claims and/or demands against Yehoyakim due to the non-granting of benefits during the period of malfunctions and their resolution.

13.14   These regulations, and any legal cause of action arising from their use, including the validity and interpretation of the provisions of the regulations, shall be subject to Israeli law only, and exclusive jurisdiction in any dispute relating to the regulations and their use shall be vested in the competent courts in the Central District.

13.15   The trademarks, content, names, designs, all marketing materials, images, etc. appearing on the Yehoyakim website and/or the club website and/or in various publications (hereinafter: "the content"), shall not be used for purposes other than personal and non-commercial use. The content shall not be copied, used, displayed, distributed and/or any of the aforementioned actions shall not be performed in relation to the content, without prior approval from Yehoyakim.

13.16   The Company shall be entitled to send notices to a club member and/or club members and/or all club members, including notices regarding the cessation of the club's activity or part thereof and/or changes to the club's terms, in any manner the Company deems appropriate, including through an advertisement in the chain stores, publication on the Company's website and/or via mailing notices to club members. Nothing herein shall obligate the Company to publish the cessation of activity or changes in the club's terms, if any, or to issue any other notice, including not by one of the methods specified above or at all. Nothing herein shall derogate from the provisions of any specific and mandatory law that refers and/or will refer to the publication of notices, whether of a particular type or in general, to club members, if any.

13.17   Any action taken by the Club or Yehoyakim in favor of the customer contrary to the provisions of these regulations is an act of grace only and shall not be considered a waiver of the provisions of these regulations.

13.18   Benefits will be granted subject to the proper operation of Yehoyakim's computing and operational systems. In the event of temporary or continuous malfunctions that prevent the granting of benefits to club members, Yehoyakim will act to rectify such malfunctions as soon as possible, and club members shall have no claims and/or demands in connection therewith, including in connection with the non-granting of benefits during the period of malfunctions and their handling.

13.19   The interpretation and enforcement of these regulations and/or anything derived therefrom shall be carried out in accordance with the laws of the State of Israel, and shall be clarified, if necessary, solely in the Central District Court. In case of a contradiction between the applicable mandatory legal provisions and the provisions of these regulations, the applicable legal provisions shall prevail..

13.20   For any question and/or clarification regarding the operation of the website and its activities, you may directly contact the Company's customer service (using the contact details provided in these regulations below). The Company will make every effort to address every inquiry as soon as possible..

 

Yehoyakim Ltd.



[1] The "Multi-Seasonal" category includes: socks, tights, underwear, tank tops, basic shirts, shirts on sale 3=₪100, pants on sale 2=₪109.90, pants on sale 2=₪79.90, uniforms (school shirts, Rosh Chodesh shirts, school skirts)